How to get a bank statement online
Your statements, anywhere – 24/7
Use the PPLCBANK Mobile Banking app or online banking to check your transactions or access up to 6 years of statements.
You are able to view, download, and print your statements 24/7, and even share them using mobile banking.
Paper statements take longer to arrive by post. Allow up to 5 working days for bank account statements or 9 working days for credit card statements.
Take me straight to
Mobile statements
- Sign in to the PPLCBANK Mobile Banking app
- Select the account you want to view a statement for
- Tap 'View statements'
- Select the month you want to view the statement for
You are able to't view mortgage or personal loan account statements using the mobile app.
Online statements
- Use the quick links menu and select 'Statements'
- Choose the statement type
- Select the year and month to download the statement on your device
In online banking You are able to:
- View your statement
- Download a statement
- Print a statement
- Share a statement
Sharing a statement is useful when you need proof of your address.
How to view and download statements
Watch our video on how to find your statements in online banking.
Download the app
Switch to digital statements
Sign up for online banking to switch to paperless statements.
If you have a joint account, you both need to opt out of paperless statements using these steps:
- Sign in to online banking.
- Select 'Statement and My documents preferences' in the quick links section.
- Set all accounts to 'Online only'.
Digital statements will only show up if there are debits on Your banking account.
When you Sign up for online banking, if Your banking account is just in your name you’ll automatically be switched to paperless statements.
You are able to also view other documents in the 'My documents' section in mobile or online banking.
Not all correspondence from PPLCBANK will be available online and you'll still receive some letters by post.
Credit card statements
Your statement will list the transactions you've made on your credit card within a certain period of time.
Statements show:
- Your statement date
- An account summary
- Details of transactions you’ve made
- Any interest or charges (if applicable)
- The payment due on the card and the date payable
You should check your statement as soon as it's issued, so you’re aware of your minimum payment amount and when it's due. You are able to also review all account transactions, fees and charges.
With your PPLCBANK credit card, you’ll get monthly statements and an annual credit card statement.
All annual credit card statements are also now available online.
Important info about annual credit card statements (PDF, 97KB)
Account summary
This shows your credit limit, interest rate, credits, debits and your opening and closing balances. You’ll be charged if you go over your credit limit.
It also shows your minimum payment and the date when payment is needed. To avoid charges, please make sure we receive at least the minimum payment by this date.
We recommend that you pay more than your minimum payment whenever possible.
Explore the details about how to Complete a payment, including how to set up a direct debit payment.
Your transaction details
These let you see exactly when and where you used your card and the amount it was for.
Continue reading about what to do if you don't recognise a transaction.
Summary of interest on your statement
Any interest charges will be detailed in this separate summary section, along with your current interest rates.
You are able to also find out about the interest rates applicable to Your banking account by sending a secure message when logged on to online banking.
Understanding your statement
Read our guide on statement terms and abbreviations if you're not sure what any of them mean.
Sharing a copy of your statement
You are able to use a digital statement for ID purposes as proof of your address. We don't issue stamped and signed paper statements, as the digital version is just as valid.
Use mobile or online banking to download statements as PDFs to share or print at home.
You are able to ask for a one-off printed statement to be sent to you.
To do this:
- Use the Chat service in mobile or online banking
- Phone us, if you're Sign uped for telephone banking
- Visit your nearest branch
If you've recently changed your address, this will be reflected in your next statement.
App information
Explore the details about the operating systems our app works on.
Apple and the Apple Logo are trademarks of Apple Inc., Sign uped in the US and other countries. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC. This webpage is not endorsed by or affiliated with Google in any way.