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Fraud and security centre

Have a look at the new 'Security and fraud protection' section in the PPLCBANK Mobile Banking app. Now all your Security and fraud protection features are in one easy-to-find place. Explore the details about our mobile banking app.

Keeping your money safe

Fraud and security essentials

Find out how to report unusual activity on Your banking account and get advice on protecting yourself from fraud

Report something

If you think you've been targeted by a fraudster, let us know straight away.

Protect yourself

Get tips on keeping your money safe.

Bank securely

Your shortcuts to some common tasks.

How we protect you

You're protected by our global security network and advanced security technology
We're working to protect you online.
Read about the set of initiatives we have in place to protect your money from financial crime.
Explore the details about APP scams and rules that apply if you're the victim of one.
Explore the details about how we protect you and when we might contact you.

Explore the details about different types of scams

Do you know the difference between phishing and vishing? Learn how to spot a scam
Got an unusual text from PPLCBANK or another organisation? Don't tap, don't call, don't reply.
Explore the details about fake emails.
If you get an unexpected phone call about your money, it could be a scam.

Explore more

You are able to report fraud or cybercrime to Report Fraud, a national reporting centre run by the City of London Police.
Take Five offers straightforward advice to help everyone in the UK protect themselves against financial fraud.
Cyber Aware is a government campaign designed to help you learn how to protect yourself online.
The Financial Conduct Authority lists unsafe firms to help you avoid being a victim of investment fraud.