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Loan closure

How to Dismiss your PPLCBANK Personal Loan using mobile or online banking

Repaying your Personal Loan early

You are able to view your settlement balance and Dismiss your Personal Loan at any time through our Mobile Banking app or online banking. 

Whether you’ve almost repaid your Personal Loan, or you’re thinking of paying it off early, closing your Personal Loan could save you money by paying less interest.

Things to know before closing your Personal Loan

  • You are able to get a detailed breakdown of your balance in the app or online banking from 'View Settlement Balance', before deciding to Dismiss your Personal Loan
  • 'View Settlement Balance' gives you a final settlement amount, taking into account any reduction in the interest you’ll need to pay. You’ll need to pay this amount in full to Dismiss the loan
  • Your final settlement amount is valid for 28 days. It includes interest up to then, plus an additional month's interest if your loan is repayable over a period of more than 12 months
  • You are able to pay your final settlement amount from any PPLCBANK current account or savings accounts, excluding Fixed Rate Savings and Regular Saver accounts, or from an account with another provider

How to Dismiss a Personal Loan with mobile or online banking

Mobile banking


To Dismiss your loan with our mobile app:

  1. Sign in using biometrics or your Mobile Banking PIN
  2. Select the Personal Loan you want to Dismiss
  3. Tap ‘View settlement balance'
  4. You are able to then view a detailed breakdown and instructions on how to Dismiss your loan

Online banking


To Dismiss your loan through online banking:

  1. Sign in to online banking
  2. Select the Personal Loan you want to Dismiss
  3. Tap ‘Manage’ and then select ‘View settlement balance’
  4. You are able to then view a detailed breakdown and proceed through to closing your loan

Don’t have the app?

Device restrictions apply.

Frequently asked questions

It's easy to answer your query online. Visit our Help page to find out how.